Cloudways Hidden Costs — Every Add-On Priced Out
"Cloudways hidden costs" usually means one thing once you check the actual pricing page: backup storage, bandwidth overage, and several add-ons are billed separately from the headline plan price. Here's every one of them, with the exact current rate.
This page may contain affiliate links. We may earn a commission if you make a purchase, at no extra cost to you.
The 30-second answer
CHOICEA'S PICK
Nothing on Cloudways' current pricing page is secretly hidden — but several real costs sit outside the headline monthly price: off-site backup storage ($0.033/GB), bandwidth overage ($0.02-$0.12/GB depending on provider/region), and add-ons like Advance Support ($100/mo), Cloudflare Enterprise CDN ($4.99/domain/mo), and non-WordPress migrations beyond the first ($99/site). Budget for the base plan plus whichever of these you'd actually use.
What to check next: See Cloudways' real total cost

"Cloudways hidden costs" is a common search, but the honest answer is that almost nothing here is actually hidden — it's on the current pricing page if you look. What it isn't is folded into the number in the hero banner. We went through Cloudways' own pricing page directly today and priced out every add-on it lists, so you can budget for the real total instead of the headline figure alone.
What's actually included in the base price
Before the add-on list, worth being clear about what you're not paying extra for. Every Cloudways plan includes 24/7/365 support, free SSL, and — on qualifying plans — Object Cache and Redis caching bundled in at no extra charge (see our Cloudways pricing breakdown for the base-plan pricing ladder itself). Cloudways' own pricing page goes further and states a specific retail value for two of those bundled features: Object Cache Pro at "$95/mo" and Redis Cache at "$100/mo" if you were paying for them separately — that's Cloudways' own stated comparison figure, not an independently verified market price, but it's a specific, checkable number rather than a vague "worth hundreds" claim.
The real add-on costs, priced out
Here's every add-on Cloudways' current pricing page lists, with its stated rate — all confirmed directly on cloudways.com/en/pricing.php, checked 2026-08-25:
| Add-on | Rate |
|---|---|
| Off-site backup storage | $0.033/GB per server |
| Bandwidth overage | $0.02-$0.12/GB (varies by provider/region) |
| Advance Support | $100/month |
| Cloudflare Enterprise CDN | Starts at $4.99/domain/month |
| Site Manager | Starts at $3/app/month |
| Malware Protection | Starts at $4/app/month |
| Rackspace Email | $1/mailbox/month |
| DNS Made Easy | $0.50/month/domain |
A note on Advance Support specifically: Cloudways was also showing a promotional "$25/mo, 75% off" rate for this add-on at the time of this check. That's a time-limited promotional price, not the standard rate — the $100/mo figure above is what to budget against unless you've confirmed the promotional rate is still live and applies to you.
None of these are charges you'd hit by accident on a default setup — they're each opt-in (you add the CDN, you add Advance Support, you add email) except for the two usage-based ones below, which is where "hidden" complaints usually actually come from.
Bandwidth overage — the one that catches people off guard
This is the add-on that's easiest to trigger without deciding to. Each Cloudways plan includes a bandwidth allowance (see the pricing breakdown for the exact allowance at each server size), and traffic beyond that allowance is billed pay-as-you-go at $0.02-$0.12/GB depending on which infrastructure provider and region your server runs on — confirmed directly on Cloudways' pricing page, checked 2026-08-25. That range is wide enough that the actual overage cost depends on your specific setup, and Cloudways' page doesn't collapse it to one flat number. If your traffic is genuinely spiky, see our traffic spikes and hosting costs explainer for the underlying mechanics — a plan's bandwidth allowance and its overage rate are exactly the kind of thing worth checking before a spike, not after.
Migration costs beyond the first free one
Cloudways offers one free expert-handled migration for any site type, plus unlimited free self-service migration via its WordPress Migrator Plugin for WordPress sites specifically — confirmed on Cloudways' migration service page, checked 2026-08-25. Where this becomes a real add-on cost: non-WordPress applications (Magento, Laravel, custom PHP) are charged $99 per site for any expert-handled migration beyond the first free one. If you're running a WordPress site and comfortable using the plugin yourself, this cost doesn't apply to you at all — it's specifically a non-WordPress, beyond-the-first-migration cost. See our migration guide if migration mechanics themselves are what you're evaluating.
What isn't stated at all
Cloudways' current pricing page doesn't mention a setup fee anywhere — not to confirm one exists, and not to explicitly rule one out. That's worth knowing plainly rather than us guessing at "no setup fees" on your behalf: the honest read is that Cloudways doesn't list one, which in practice is the same as not charging one, but it's not a "guaranteed free" claim we found stated outright.
How to budget for this realistically
The base plan price is a real starting point, not the full picture, for exactly the same reason Managed Hosting Break-Even (or its interactive calculator) argues sticker price isn't the real decision for managed hosting generally: the extra cost that matters is the one you'd actually incur, not every add-on that theoretically exists. A realistic budget is your base plan, plus backup storage if you keep more than your plan's default retention, plus bandwidth overage if your traffic is genuinely unpredictable (check the traffic spikes explainer to gauge this), plus only the specific add-ons (CDN, Advance Support, email) you'd realistically turn on. Most single-site, WordPress-only workloads on a stable traffic pattern will never touch most of the list above.
If this option fits you
See Cloudways' real total costPR / This link goes to our partner's official site (affiliate link). We may earn a commission if you make a purchase, at no extra cost to you. Pricing and promotions may change — please check the official site for current terms.
FAQ
Does Cloudways charge hidden fees?
Not hidden in the sense of undisclosed — every cost above is listed on Cloudways' own current pricing page. "Hidden" is the wrong frame; "not in the headline number" is the accurate one.
What's the actual markup beyond the base plan?
That depends entirely on which add-ons you'd use — for a standard WordPress site with normal traffic, it's often none of them. See the table above for the specific rate of anything you're considering.
Is the bandwidth overage rate the same everywhere?
No — Cloudways states a range ($0.02-$0.12/GB) that varies by infrastructure provider and region, not one flat number. Confirm the exact rate for your specific server setup before relying on either end of that range.
Does the $25/mo Advance Support price apply to me?
That was a promotional rate observed at the time of this check, not the standard $100/mo price. Confirm directly on Cloudways' current pricing page whether it's still active before budgeting around it.
Sources
- cloudways.com/en/pricing.php — fetched directly, checked 2026-08-25 (backup storage, bandwidth overage, Advance Support, Cloudflare Enterprise CDN, Site Manager, Malware Protection, Rackspace Email, DNS Made Easy, and Object Cache Pro/Redis retail-value figures)
- cloudways.com/en/free-website-migration-service.php — fetched directly, checked 2026-08-25 (migration policy and non-WordPress $99/site add-on)
- CHOICEA's own Cloudways Pricing Explained (linked above) — base-plan inclusions and pricing ladder, referenced here rather than re-derived
Checked at: 2026-08-25. Add-on pricing, promotional rates, and inclusions change — confirm current terms directly on Cloudways' pricing page before budgeting.